Return & Refund Policy

At bayindi.com, operated by BAYINDIRLI SCIENCE TOOLS LLC, we strive to ensure that our customers are fully satisfied with their purchases. If you are not completely happy with your order, we offer a clear and straightforward return and refund policy.

Eligibility for Returns

We accept returns under the following conditions:

  • Returns must be requested within 30 days from the delivery date.
  • Products must be unused and in their original packaging.
  • Products must not show signs of wear, damage, or misuse.

Return Process

To initiate a return, please contact our customer service team with your order number and reason for return:

Our team will provide instructions on how to return your product. Please note: our business address is for contact purposes only and is not a return shipping address. Do not send returns to the business address unless specifically instructed by our support team.

Shipping Costs

Customers are responsible for all shipping costs associated with returning items. We recommend using a trackable shipping service to ensure your return is received safely.

Refunds

Once we receive and inspect your return, we will process your refund to the original payment method within 2 business days. Please note:

  • No restocking fees are applied.
  • Exchanges are not accepted; only refunds are provided.

Additional Notes

  • Refunds are issued only after the product is received and verified to meet return conditions.
  • Items that do not meet the return eligibility criteria may not be refunded.
  • If your package is lost during return shipping, contact your shipping carrier for assistance. We cannot be responsible for items lost in transit back to the return address.

Contact Us

If you have any questions about our return or refund policy, please contact our customer support team: